The team of ONERGYS will assist you with any questions or for assistance regarding our offer and functionality on our website.
You can reach us during office hours on +49 (0) 2831-12 15 8 0 or by email at info@onergys.de.
FAQ:
Many questions can be answered also in looking over our FAQ. Please have a look to see if your questions are already answered here.
View the FAQ page, click here.
Shipping:
If you have questions about shipping, we have listed some information that you can find on our "Shipping and Charges".
Add to cart:
Answers and information regarding the order process, you can see our page "How to Order".
Instructions and documents to DOWNLOAD
We have provided some instructions and documents for you to download. Here you will find:
1. Instructions: The CHP plant management: My Account - My plants (.pdf file)
| Name | Description | Duration |
| Prevents automated entries by bots | ||
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| Prevents automated entries by bots | ||
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| Contains the Shop Session ID. In the shop session the shopping cart is saved as well as the user with which you are logged in. | Session | |
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| This is a cookie that stores and identifies your unique session ID on the website. It contains no personal information and usually looks like 1234567890abcdef | Session | |
| Contains the information what triggered the session (e.g. the name of the software) | Session | |
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| Name | Description | Duration |
| Analysis cookie. Serves to throttle the request rate. When analytics is delivered via Google Tag Manager, this cookie is named _dc_gtm_ <Property ID>. | 60 seconds | |
| This cookie enables us to analyse your use of the website using Econda. Serves to differentiate between individual visitors. | Session | |
| This cookie enables us to analyse your use of the website using Econda. Serves to differentiate between individual visitors. | 2 years | |
| Analysis cookie, used to distinguish users | 2 years | |
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| Name | Description | Duration |
| This cookie is used by Microsoft advertisements to anonymously identify user sessions and measure the effectiveness of marketing campaigns | 2 years |
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